Useful Links

No Interest Loan Scheme (NILS)
Up to $1500 no interest loans for essential goods & services (not housing costs)
nils.com.au
136 457

StepUP Loan
Up to $3000 low interest loans for essential goods & services (not housing costs)
stepuploan.org.au
136 457

Good Money
Shopfronts for NILS, StepUP loans & insurance
goodmoney.com.au
9230 6600

Infoxchange Service Seeker
Directory of community support services
serviceseeker.com.au

Social Services Directory
serviceproviders.dss.gov.au

Equifax
equifax.com.au
PO Box 966 North Sydney NSW 2059
13 83 32

Illion
www.checkyourcredit.com.au/personal
PO Box 7405 St Kilda Rd
Melbourne VIC 3004
1300 734 806

Experian Credit Report
GPO Box 1969
North Sydney NSW 2060
1300 783 684

Aboriginal Housing Victoria
ahvic.org.au
03 9403 2100

Safe Steps
Crisis accommodation
safesteps.org.au
1800 015 188

Launch Housing
Melbourne housing service
launchhousing.org.au
1800 825 955

Housing Victoria
Victorian mortgage relief scheme & housing services
housing.vic.gov.au
1300 650 172

commUnity+
Mortgage wellbeing service (Western suburbs) – Legal financial help
comm-unityplus.org.au
1800 266 675

Housing Services Directory
humanservicesdirectory.vic.gov.au

Australian Financial Complaints Authority (AFCA)
1800 931 678

Telecommunications Industry Ombudsman (TIO)
1800 062 058

Energy and Water Ombudsman Victoria (EWOV)
1800 500 509

Women’s Legal Service Victoria
Family law experts
1800 133 302

Tenants Victoria
Tenancy law experts
03 9416 2577

Social Security Rights Victoria Inc.
Social security law experts
1800 094 164

Djirra
Aboriginal family violence legal centre
1800 105 303

Victorian Aboriginal Legal Service
Specializes in criminal law, family law and civil law
1800 064 865

Victoria Legal Aid
General legal helpline (Infringement & crime)
1300 792 387

Federation of Community Legal Centers Victoria
Find a community legal service
03 9652 1500

JobWatch
Employment rights legal centre
(Infringement & crime)
jobwatch.org.au
03 9662 1933 or 1800 331 617

Sheriff’s Aboriginal Liaison Officers (SALOs)
can help you resolve your fines and warrants. Contact your local Aboriginal Co-op or local Justice and Community Safety Office.

Gambler’s Help
Recovery Assistance Packages
gamblershelp.com.au
1800 858 558

Legal Aid run a rotating legal service for child support advice – places fill quickly.
See website for times and locations
legalaid.vic.gov.au/find-legal-answers/ child-support/get-help

CareRing

A Kildonan Uniting Care support service for customers of ANZ, Jemena, NAB, Origin, Western Water or Yarra Valley Water experiencing hardship
1800 545 366
or email carering@kildonan.org.au

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